PrestaShop store repair and care
An online store is your revenue, every hour of downtime is a real loss. We handle PrestaShop stores: we fix outages and infections, speed up loading, update, and secure. In e-commerce the stakes are twice as high, it is about money and about customer data, so we treat the store with due care.
Describe your problem, free diagnosis →Is this your problem?
- The store is down, shows an error, or an order cannot be placed.
- PrestaShop caught a virus, redirects, or sends spam.
- The store loads slowly and customers abandon their carts.
- Something broke after a module or theme update.
- You want ongoing care: updates, backups, and monitoring.
Most common causes
A vulnerable or outdated module
Most PrestaShop problems get in through third-party modules and an outdated store version.
Infection and data theft
Stores are a target for attacks that steal card and customer data, all the more dangerous because they run silently.
A heavy theme and no cache
Elaborate themes, lots of modules, and no cache choke store performance.
A bad update
A PrestaShop or module update can break the layout or the checkout if it goes wrong.
How we help, step by step
Store diagnosis
We check what is going on, outage, infection, or performance, and say plainly what it is and how long it will take.
Repair or cleanup
We fix the outage or infection and restore the cart and payments to proper working order.
Security and performance
We update the store and modules, add backups and cache, and speed up loading.
Optional ongoing care
We take over updates, backups, and monitoring, so the store stays safe and fast day to day.
What you get
- A working, secure store with no sales downtime.
- The infection removed and the gap closed, protecting customer data.
- Faster loading and fewer abandoned carts.
- Optional ongoing care for the store and updates.
Your PrestaShop store has a problem? Let us handle it.
Message us through the form, we will diagnose the store for free and tell you plainly what to do to get it selling again.
Get in touch, free quote →Frequently asked questions
Will you repair a PrestaShop store without losing orders and data?
Yes. We work on a copy and protect orders and customer data. With an infection, the priority is protecting payment data and closing the gap.
The store is catching a virus, is that dangerous for customers?
It can be, stores are a target for attacks that steal card data. That is why we do not just clean, we also find and close the gap the attacker used.
Do you support older PrestaShop versions?
Yes. We will help with the current outage and, if the version is no longer supported, advise a safe update or a plan of action.
Will you speed up my PrestaShop store?
Yes, we optimize the theme, modules, images, and cache, and show the result in numbers (load time before and after).