Ongoing website care: what it covers
A website is not "built once and done". The system, plugins and theme need updating, and someone has to watch the backups, the certificate, the deadlines and whether the site even works. Ongoing care takes that off your shoulders: we look after the site in the background while you run your business. Instead of paying only when something breaks, you get a predictable monthly price and the certainty that someone is keeping an eye on it.
In brief
- Updates, backups, monitoring and fast response in one price.
- Predictable monthly cost instead of emergency bills.
- We watch the site so you do not have to.
- An option, never a forced condition.
What care covers
Updates
Safe updates of the core, plugins and theme, with a backup first, to close the most common way in for attackers.
Backups
Regular copies of files and the database, stored off the site server, so it is always possible to roll back.
Monitoring
We watch availability and basic security signals, so we know about a problem before your customer calls.
Fast response
When something happens, you have us on hand, with no scrambling for a contractor and no emergency rates.
Who it makes sense for
- Businesses for which the site is a real source of customers or sales.
- People who do not want to (and should not have to) know the technical details.
- Anyone who prefers a predictable cost over a stressful post-outage repair.
- Sites where downtime means lost enquiries and revenue.
Want your site handled for you?
Message us and we will match the scope of care to your site and needs. Free quote, no obligation.
Get in touch, free quote →This is part of our ongoing website care. See care packages →
Frequently asked questions
How is care different from a one-off repair?
A repair puts out one fire. Care means there are far fewer fires: we update, back up and monitor before something breaks.
Is care mandatory after a repair?
No. It is an option, not a condition. You can order a one-off repair and consider care later if you want peace of mind.
Can I change or cancel the plan?
Yes. We agree the scope with you and there are no forced long-term commitments. The plan should fit your site, not the other way around.