Is the Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System plugin safe?
Below are the known, publicly disclosed vulnerabilities of the Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System (WordPress) component. If you use it on your site, check the version and update it before the flaw gets exploited.
Using the Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System plugin? Check for free whether your site is vulnerable through it, or have us update and secure it.
Known vulnerabilities
Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System: obejście uwierzytelniania
Obejście uwierzytelniania w komponencie Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System. Ocena zagrożenia: Wysoka (CVSS 8.8). Zaktualizuj podatny komponent do najnowszej wersji lub tymczasowo go wyłącz.
How to check whether this affects you
- Check the installed version of the Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System component in the admin panel.
- Compare it with the fixed version noted in the details of the relevant vulnerability above.
- If your version is older, update the component to the latest available.
- If a fix has not been released yet, temporarily disable the vulnerable element and watch your logs.
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